Privacy Policies

Privacy Policy

Effective Date: November 18, 2024
Last Updated: November 18, 2024

Iron Tactical Gear (operated by IronTact Gear LLC) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit www.irontactical.store or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information You Provide

When you place an order or create an account, we collect:

  • Contact Information: Name, email address, phone number, shipping and billing addresses
  • Payment Information: Credit card details (processed securely through our payment processor)
  • Account Information: Username, password, order history
  • Communications: Messages you send us through contact forms, email, or customer service

Information Collected Automatically

When you visit our site, we automatically collect:

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages viewed, time spent on site, links clicked
  • Cookies and Similar Technologies: See our "Cookies" section below

Information from Third Parties

We may receive information from:

  • Payment processors (PayPal, Stripe, Shopify Payments)
  • Shipping carriers (UPS, FedEx, USPS) for delivery updates
  • Marketing platforms if you interact with our ads on social media

2. How We Use Your Information

We use your information to:

Fulfill Orders

  • Process and ship your purchases
  • Send order confirmations and shipping updates
  • Handle returns and refunds

Improve Our Service

  • Respond to customer service requests
  • Analyze website traffic and shopping behavior
  • Improve our product selection and website experience

Marketing Communications (with your consent)

  • Send promotional emails about new products and special offers
  • Show you relevant ads on other websites
  • Notify you about exclusive deals

Legal and Security Purposes

  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Enforce our Terms & Conditions

You can opt out of marketing emails at any time by clicking "unsubscribe" at the bottom of any email.

3. How We Share Your Information

We do not sell your personal information to third parties.

We may share your information with:

Service Providers

  • Shopify: Our e-commerce platform that hosts our website
  • Payment Processors: PayPal, Stripe, and other payment gateways to process transactions
  • Shipping Carriers: UPS, FedEx, USPS to deliver your orders
  • Email Services: For sending order confirmations and newsletters

Legal Requirements We may disclose your information if required by law, court order, or to:

  • Protect our rights and property
  • Prevent fraud or illegal activity
  • Respond to government requests

Business Transfers If Iron Tactical Gear is acquired or merged with another company, your information may be transferred to the new owners.

4. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device that help us improve your experience.

Types of Cookies We Use

Essential Cookies

  • Required for the website to function (shopping cart, checkout)
  • Cannot be disabled

Analytics Cookies

  • Google Analytics to understand how visitors use our site
  • Help us improve navigation and product offerings

Marketing Cookies

  • Track your browsing to show relevant ads on other sites
  • Facebook Pixel, Google Ads

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features like the shopping cart.

To manage cookies:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Settings > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies

5. Data Security

We take security seriously and use industry-standard measures to protect your information:

  • SSL Encryption: All data transmitted between your browser and our site is encrypted
  • PCI-DSS Compliance: Payment processing meets strict security standards
  • Secure Servers: Your data is stored on secure, protected servers
  • Limited Access: Only authorized personnel can access customer data

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Correction

  • Request a copy of the personal information we hold about you
  • Update or correct inaccurate information

Deletion

  • Request deletion of your personal information (subject to legal requirements)

Opt-Out

  • Unsubscribe from marketing emails
  • Opt out of targeted advertising

Data Portability

  • Request your data in a portable format

To exercise these rights, contact us at:

7. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

8. International Users

Iron Tactical Gear is based in the United States. If you are accessing our website from outside the U.S., your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

By using our website, you consent to the transfer of your information to the U.S.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, product reviews). We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

  • Post the updated policy on this page
  • Update the "Last Updated" date at the top
  • Notify you via email if the changes are substantial

Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: What personal information we collect and how it's used
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: We do not sell your personal information
  • Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise your CCPA rights, contact us at cs@irontactical.store with "CCPA Request" in the subject line.

12. European Union Users (GDPR)

If you are in the European Union, you have rights under the General Data Protection Regulation (GDPR):

  • Legal Basis for Processing: We process your data to fulfill contracts, comply with legal obligations, and pursue legitimate business interests
  • Right to Access, Rectification, Erasure: You can request access to, correction of, or deletion of your data
  • Right to Restrict Processing: You can ask us to limit how we use your data
  • Right to Data Portability: Request your data in a machine-readable format
  • Right to Object: Object to our processing of your data for marketing purposes
  • Right to Lodge a Complaint: You may file a complaint with your local data protection authority

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Iron Tactical Gear
Email: cs@irontactical.store
Website: www.irontactical.store
Contact Form: Here

For privacy-related inquiries specifically:
Email subject line: "Privacy Inquiry"

IronTact Gear LLC | Doing Business As: Iron Tactical Gear

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